VENDOR FAQS
Joining is simple and takes only a few minutes! Head to the "register your business" link found in the footer of our website.
We put you in direct contact of customers who may not knowing be exposed to you. Here's how it works:
- Set up your e-commerce storefront: You can easily create your online shop, showcase your products or services, and begin connecting with your target audience.
- Enjoy $0 sign-up: For a limited time, we’re offering free membership (normally $360 for lifetime access), so be sure to take advantage of this special offer!
- Manage everything from your dashboard: Once you’re signed up, you’ll have complete control over your vendor profile, orders, and customer interactions, all from one easy-to-use dashboard.
- Make sales directly with customers: Our platform lets customers add your offerings to their cart and purchase directly from you.
- Receive timely payments: We use Stripe for automatic payments, so you’ll always be paid promptly.
- Fees: We take a small commission fee from each sale which is automatically deducted from your pay-out. For more information, you can contact us at info@everyeventaus.com.au
Once you've registered your business, you can begin uploading your products or services directly from your profile. These listings will be visible to our audience and customers.
To add products, click on the Account icon –> My Business –> Add New Product or Service. When uploading each item, you will need to set the photo and item description. By default, the product will be listed as a hire item. If your item is for purchase (e.g., flowers, cakes, etc.), toggle the purchase button and set the purchase price. Be sure to assign your product to the correct category (e.g., backdrops, plinths) so customers can easily find your listings.
If your product has different options, such as colours or sizes, you can create a custom dropdown menu on your listing. To do this, select the "Has Variations" checkbox when adding a product. You'll see fields for "Variation Name" and "Value."
- Variation Name is the label for your option (e.g., "Size Options").
- Value is the specific choices you're offering (e.g., small, medium, large).
If the price for a variation differs from the base product price, you can specify the additional cost. For example, if you sell a welcome sign for $50 (small size) but charge $20 extra for a medium size, simply add $20 in the variation pricing field for the medium option.
You’ll receive an email notification when a customer places an order. You'll then need to approve or deny the order via your vendor dashboard. If you approve it, the payment will be processed, and you’ll receive the funds within 3-5 business days. If you deny the order, the payment will be released back to the customer.
Customers can get in contact with you through our chat system. You will receive a notification of a new chat message via email and your dashboard, which you can respond to directly through your dashboard.
When uploading your product, make sure to select the “Available by quotation only” option. This allows customers to request a quote for the item through the chat system. To send a quote, simply click the "send quote" option in the chat. Once the quote is sent, the customer can add it directly to their cart for purchase.
As per our terms, EEA will retain the full amount of the commission fee.
In each product or service listing, you can choose whether it's available for pickup, delivery, or both. If you offer pickup, make sure to select the correct pickup location from the dropdown menu. This information will be displayed on the customer's order.
As per our terms, EEA will retain the full amount of the commission fee.
